E.O.N.X. Support

Support Center

Get help with your E.O.N.X. account, billing, beta access, bugs, feature requests, and platform questions.

Account Access

Help with sign-in, profile access, locked pages, and account setup.

Billing

Help with subscriptions, cancellations, invoices, payment methods, and Stripe billing.

Bug Reports

Report broken pages, failed saves, missing data, confusing flows, or errors.

Feature Requests

Suggest improvements, new modules, beta tools, or workflow upgrades.

Data Issues

Report missing auditions, contacts, submissions, calendar items, or profile data.

Beta Feedback

Share what feels useful, confusing, too slow, unnecessary, or missing.

Fastest Support Path

Use the in-app Feedback button.

If you are inside E.O.N.X., use the floating Feedback button. That sends your message directly into the admin feedback inbox with the page context, making it easier to fix.

Before Reporting

Quick checks

Refresh the page and try again.
Confirm you are signed into the correct account.
Check Billing if the issue is subscription-related.
Use Feedback inside the app for bugs or product issues.

Beta Notice

E.O.N.X. is currently in Early Access. Bugs, unfinished polish, changing features, and temporary downtime may happen while the beta improves.

Billing Help

Manage subscription through Stripe.

Payment methods, invoices, cancellations, and billing details are handled securely through Stripe.